Patatickets - Privacy Policy
Effective Date: 01/05/2025
At Patatickets, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using our platform, you agree to the collection and use of your information as outlined in this policy.
1. Information We Collect
We collect the following types of information when you use our website and services:
Personal Information
Registration Information: When you create an account, we collect your name, email address, phone number, and other necessary details for registration.
Payment Information: When you make a purchase (as an attendee or event organizer), we collect payment details such as credit/debit card information or other payment methods, which are processed securely by third-party payment providers.
Non-Personal Information
Device and Usage Data: We collect data related to your device (e.g., browser type, operating system, IP address) and how you interact with the website (e.g., pages visited, time spent, search terms entered).
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience and collect information about your interactions with the site.
2. How We Use Your Information
We use the collected information for the following purposes:
Providing Services: To enable you to create and manage events, purchase tickets, and use other features of the Patatickets platform.
Customer Support: To respond to inquiries, resolve issues, and provide assistance with your account or event-related matters.
Payment Processing: To process transactions securely through third-party payment processors.
Personalization: To offer personalized content and recommendations based on your preferences and previous interactions with the platform.
Marketing and Communications: To send you updates, promotions, event information, and other communications related to Patatickets. You can opt-out of marketing communications at any time.
Improvement and Analysis: To analyze usage trends, improve the functionality and performance of the platform, and enhance user experience.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
With Event Organizers: When you purchase a ticket, the event organizer will have access to your basic information (such as your name and contact details) to manage event attendance and communication.
With Service Providers: We may share your data with third-party service providers who help us with payment processing, hosting, analytics, and other necessary services. These providers are required to handle your data in accordance with this Privacy Policy.
For Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal processes, enforce our Terms of Service, or protect the rights, property, or safety of Patatickets, our users, or others.
4. Data Security
We take the security of your personal information seriously and use industry-standard measures to protect it. These measures include encryption, secure socket layer (SSL) technology, and other security protocols. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can update or correct your personal information if it is inaccurate or incomplete.
Deletion: You may request the deletion of your personal data, subject to certain legal restrictions.
Objection: You can object to the processing of your personal data in certain circumstances, particularly if it’s used for direct marketing purposes.
Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we process your data based on your consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact us at the contact information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and track how you use our platform. Cookies are small text files placed on your device that allow us to recognize your browser and remember certain information.
Types of Cookies We Use:
Essential Cookies: These are necessary for the functionality of the platform (e.g., login sessions).
Analytics Cookies: These help us understand how users interact with the platform so we can improve our services.
Marketing Cookies: These cookies track your browsing behavior for targeted advertising.
You can manage your cookie preferences through your browser settings, although disabling cookies may impact your ability to use some features of the platform.
7. Third-Party Links
Patatickets may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Patatickets is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will post a notice on the Site or notify you directly. Please review this Privacy Policy periodically for the latest updates.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
Patatickets
Email:info@patatickets.com
By using Patatickets, you agree to the collection and use of your information in accordance with this Privacy Policy.